Rabona
Rabona Ratings
Overall Rating: 4.7 / 5
Casino Games & Variety: 4.6/5
Bonuses & Promotions: 4.8/5
Banking Options: 4.0/5
Mobile Gaming: 5.0/5
Security: 4.6/5
Customer Support: 4.7/5
Key Info
Welcome Bonus: 100% up to C$500 + 200 Free Spins
Wagering Rate: 35x (Deposit + Bonus) / 40x (Free Spin winnings)
Payout Rate: Generally high
Payout Speed: 2 to 6 days (Includes 0-3 business days internal processing)
Minimum Deposit: C$20
Number of games: 8,000+
EN/FR: both available platform-wide and in support
Licensing: Curaçao Gaming Control Board
Sportsbook: Yes
Written by: Martin Hansen
What’s Good and What Could Be Better?
Pros
- Massive game selection
- Generous Welcome Bonus with 200 Free Spins.
- Dedicated VIP system with boosted withdrawal limits.
- Excellent selection of cryptocurrency payment options.
- User-friendly interface and well-optimized mobile site.
Cons
- Lacks a local Ontario (iGaming Ontario) licence.
- Withdrawal processing times can be inconsistent (2 to 6 business days).
- Wagering requirement is placed on both the deposit and bonus (35x D+B).
- No dedicated downloadable mobile application.
Welcome Bonus & Promotions
The main casino welcome offer for Canadian players is a 100% match bonus up to C$500, plus a generous 200 Free Spins. You need to deposit a minimum of C$20 to qualify. Keep in mind that the cash bonus requires you to wager the deposit amount plus the bonus amount 35 times (35x D+B), which is a touch higher than some competitors. Winnings from the Free Spins have a 40x wagering requirement.
For loyal Canadian players, the ongoing promotions are a good opportunity too:
Players can claim 50 Free Spins every week simply by making a qualifying deposit (usually C$20 or more) between Monday and Thursday.
These are typically substantial, offering a 50% match up to C$700 plus 50 Free Spins when you deposit on the weekend.
Regular players can benefit from Live Casino Cashback, often ranging from 5% to 15%, depending on their VIP tier.
Rabona runs network promotions like Drops & Wins, alongside various Slot Tournaments that award cash prizes and loyalty points. They also offer a daily ‘Bonus Crab’ game that rewards deposits with a chance to win prizes.
Game Library - Size Matters!
Licensing
Rabona Casino is operated by Rabidi N.V. and holds a licence issued by the Government of Curacao.
For players located in Ontario, this means Rabona is an international site and does not possess the local iGaming Ontario licence required to be considered a fully regulated entity within that specific province.
For players outside of Ontario (or those choosing to play internationally), the Curacao licence is a common and widely accepted permit. It indicates the operator follows set regulatory standards, ensuring fair gameplay and proper security protocols. While MGA or UKGC licences are sometimes viewed as having stricter oversight, the Curacao licence still means the site is legitimate and safe to use. You can feel secure playing there, even if the licence is international, as long as you understand it’s not regulated by a Canadian provincial authority.
Banking & Payouts
Deposits
- Minimum deposits: C$20 for most fiat and crypto methods.
- Interac minimum deposit is C$20 is the standard minimum for Interac
- High rollers deposit limits are high, especially for VIP members and cryptocurrency users.
Withdrawals
- Rabona supports numerous methods, including Interac e-Transfer, Bank Transfer, major credit cards (where available), and several popular cryptocurrencies (e.g., Bitcoin, Ethereum, Litecoin).
- Interac withdrawal minimum limit starts at C$20.
- Minimum bank transfer limit is around C$50.
- Minimum crypto transfer usually amouunts to C$20 or less.
- Maximum withdrawals are based on VIP status, but high-level VIP players can withdraw up to C$20,000 per month.
Security & Software
Rabona utilizes standard security measures to keep user data safe. This includes SSL encryption for all data transfer, ensuring your personal and financial information is secure, much like what your bank uses. The overall website is powered by a stable platform, and the layout is clean, making navigation easy.
The site structure combines the casino and sportsbook seamlessly, providing a good user experience. Since Rabona partners with major software studios, the reliability of the games themselves is guaranteed, as they use tested Random Number Generators (RNGs) for fair outcomes.
Mobile Experience
While Rabona does not offer a dedicated mobile application for download (APK or App Store), the website is fully optimized for mobile browsers. Users consistently report that the mobile experience is seamless.
Pages load quickly, the lobby is responsive, and all 8,000+ games are accessible on both iOS and Android devices. You can switch between betting on hockey and playing live blackjack easily, right from your phone.
Customer Support Responsiveness
The support quality is reliable, but patience is needed if documents are required for account verification (KYC), as this process sometimes causes delays.
For help, you’ve got the following channels:
- Live Chat: Available 24/7 and usually the fastest way to connect with an agent.
- Email: [email protected] for less urgent matters. Responses are thorough but take longer, typically a few hours.
- Telephone: No direct telephone support is offered, which is a downside, but the 24/7 live chat mostly covers this gap.
Real User Reviews: Trustpilot, Reddit, Quora
The main points of criticism revolve around the initial account verification process, which users say can sometimes drag on for several days before the first withdrawal is processed.
Others have mentioned that, during peak betting hours, especially on weekends, the site can experience occasional performance lag. Another common complaint is that some fiat withdrawals can take up to five working days to complete, which is slower than what some competitors offer.