Casinia
Casinia Ratings
Overall Rating: 4.4 / 5
Casino Games & Variety: 4.6/5
Bonuses & Promotions: 4.8/5
Banking Options: 4.0/5
Mobile Gaming: 4.5/5
Security: 4.2/5
Customer Support: 4.3/5
Key Info
Welcome Bonus: 100% Up to $750 + 200 FREESPINS
Wagering Rate: 35x (Bonus Funds)
Payout Rate: 96.76%
Payout Speed: 3–7 days (Includes up to 3 business days processing)
Minimum Deposit: $10 (via Interac)
Number of games: 8,600+
EN/FR: both available platform-wide and in support
Licensing: Curaçao Gaming Control Board
Sportbook: Yes
Written by: Alex Ivanov
What’s Good and What Could Be Better?
Pros
- Huge library with 8,600+ games from top providers
- Very generous welcome offer up to $2,000
- Accepts popular Canadian payment methods like Interac
- Site features French language support
- Reliable payments confirmed by player reviews
Cons
- Withdrawal times are generally 3–7 days, which is slower than some competitors
- No dedicated iOS or Android mobile app
- Game filtering options could use improvement
- Higher minimum withdrawal limits for non-VIP players
Welcome Bonus & Promotions
Kingmaker rolls out the red carpet with a nice starter package: 100% match up to $750 on your first deposit, plus 50 free spins that give you a shot at a $1,000,000 jackpot on their Royal Fortune Wheel.
The minimum deposit to score this deal is $30. The requirements for play-through are fairly standard for the industry: 35x on the bonus money and 40x on winnings from the free spins. You get 10 days to fulfill these requirements once the bonus is active.
For loyal Canadian players, the ongoing promotions are a good opportunity:
Offer: Casinia frequently provides a Weekly Reload Bonus that consists of 50 Free Spins.
Availability: This bonus is generally available once per week, from Monday 00:00 to Thursday 23:59 UTC.
Requirement: To qualify, players must make a minimum deposit (typically around $30 CAD or equivalent) during the qualifying period. The spins are usually tied to a popular slot game chosen by the casino.
Offer: This is one of Casinia’s most popular recurring offers. The Weekend Reload Bonus is a deposit match combined with Free Spins, such as 50% up to $700 CAD + 50 Free Spins.
Availability: Available once per week, usually running from Friday 00:00 to Sunday 23:59 UTC.
Requirement: Requires a qualifying deposit during the weekend. This is an excellent option for players who do most of their gaming on Saturday and Sunday.
Offer: Casinia typically offers a Live Casino Cashback bonus.
Details: This promotion returns a percentage (often 25%) of losses incurred while playing in the Live Casino section during the week.
Eligibility: The minimum cashback amount is usually around $10 CAD, and the maximum is substantial (often up to $200 or $300 CAD). This helps mitigate losses for dedicated live dealer players.
Game Library - Size Matters!
Licensing
Casinia is operated by Rabidi N.V. and holds a license from the Curaçao Gaming Commission.
For Canadian players, it’s worth knowing that this is an international license, not the specific provincial license required to operate in Ontario’s regulated market (iGaming Ontario). If you are outside of Ontario, this international license is perfectly legitimate for accepting Canadian players. The Curaçao license requires the casino to meet standards for fair gaming (RNG testing) and security. Coupled with their years of operation (since 2017) and positive payout confirmations, Casinia is generally regarded as a safe and credible place to play, even without the local provincial permission.
Banking & Payouts
Deposits
- Minimum deposits start at a very accessible $10 CAD (specifically via Interac and most e-wallets).
- All deposit methods are typically instant, meaning you can start playing right away.
- High rollers can deposit up to $10,000 CAD in one go via specific methods.
Withdrawals
- Casinia offers over 8 different payment options for withdrawals, including e-wallets, bank cards, and crypto.
- The casino takes up to 3 business days just to process the request, with the total payout hitting your bank within 3–7 days. E-wallet withdrawals are generally the fastest.
- Minimum withdrawal limits are generally low, with Interac starting around $10 CAD.
- The minimum for a direct Bank Transfer is typically higher, often around $75 CAD.
- The minimum crypto withdrawal (e.g., Bitcoin) is often the CAD equivalent of $90.
- Maximum daily withdrawal limits are dependent on your VIP level, but the highest maximum limit is typically $10,000 CAD.
Security & Software
Mobile Experience
You won’t find a dedicated Casinia app in the Apple or Google Play stores. This is a point where some competitors gain an edge.
However, the team found that the mobile browser version (accessed via Chrome, Safari, etc.) works really well. It’s fully optimized, and the clean design translates perfectly to smaller screens. Navigation is intuitive, and the games load quickly. Some heavy traffic moments on the live casino tables can cause minor lag, but overall, it provides a stable experience for playing on the go.
Customer Support Responsiveness
They do not offer telephone support. We found the Live Chat agents to be helpful and friendly, though some users mentioned waiting times can fluctuate, particularly during peak hours. If you have a simple question, Live Chat is the quickest route; for more detailed account issues, email is your answer.
For help, you’ve got two channels:
- Live Chat: Available 24/7 and usually the fastest way to connect with an agent.
- Email: [email protected] for less urgent matters.
Real User Reviews: Trustpilot, Reddit, Quora
We checked out what actual players are saying, and the feedback is mostly positive, especially regarding reliability.
Casinia consistently earns strong positive feedback centered on its user experience and massive game selection, which features over 4,000 to 5,000 titles from top providers, including a well-liked live casino and comprehensive sportsbook options.
Users widely praise the platform’s stability, user-friendly interface, and seamless performance across desktop and mobile browsers, noting quick game loading and easy navigation.
Furthermore, many players highlight the professionalism and attentiveness of the VIP management and support staff, describing them as excellent and courteous.
One user even confirmed the site’s legitimacy with a classic Canadian phrase: “As a frequent player, I can say this site’s legit, eh. Payouts come right within the time they say, and that’s a big deal.”
Despite its strengths, Casinia Casino faces persistent criticism concerning its withdrawal process and general customer support experience.
The most frequent complaints detail significant delays and complications with payouts, often taking much longer than advertised (ranging from 4-7 days up to two weeks in some reports), particularly when undergoing the mandatory KYC (Know Your Customer) verification, which some users found slow and repetitive.
Additionally, non-VIP players often cite high minimum withdrawal limits. Regarding support, general customer service is frequently described as inconsistent, slow, or unresponsive when attempting to resolve complex issues like delayed payments. Finally, players express dissatisfaction with promotional terms, criticizing high wagering requirements and short deadlines for bonus rollovers.
Recent News
Final Verdict:
Casinia Casino provides an excellent gaming option for Canadians outside of Ontario’s regulated zone. The shear volume of games (8,600+) is unmatched by most competitors, and the 150% welcome bonus is genuinely appealing. Yes, the withdrawal processing is a touch slow compared to instant-payout casinos, but the fact that user reviews confirm their money arrives reliably in three or four days is a big plus. If you can live without a dedicated mobile app and are willing to wait a few days for your winnings, Casinia is a solid, trustworthy option worth checking out.
FAQ - What Users Often Ask About Kingmaker
Is Casinia Casino legal for players in Canadian provinces other than Ontario?
Casinia operates with a license issued by a foreign authority (typically Curaçao), placing it in the category of offshore casinos for Canadian players.
Outside Ontario: In provinces other than Ontario (like Alberta, British Columbia, Manitoba, etc.), playing at foreign-licensed offshore sites like Casinia is generally considered to be in a legal “grey area.” While these provinces have their own regulated gaming sites, there are generally no specific laws prohibiting residents from playing on offshore sites, provided those sites do not operate or advertise within Canada.
Ontario: Ontario has a highly regulated market (iGaming Ontario, AGCO). Casinos licensed outside this provincial framework, like Casinia, are not legally licensed to operate within Ontario’s regulated boundaries. However, offshore sites still often allow players from Ontario, placing the player outside the provincial consumer protection guarantees.
What is the minimum number of games Casinia offers?
How long do Casinia Casino withdrawals actually take, according to real player reviews?
Official Claim vs. Reality: While the exact time can depend on verification status, payment method, and VIP level, most positive player reviews report that money generally arrives in 3 to 4 business days.
Reported Range: Reviewers often mention processing times ranging from a quick 24 hours after verification up to 4-7 days for standard transactions.
Negative Feedback: A smaller percentage of negative feedback primarily points to initial delays, especially during the required KYC (Know Your Customer) verification process, or when attempting very large withdrawals, which may be capped daily/monthly.
How reliable are Casinia's payouts?
Reliability: The overwhelming consensus from player feedback is that once the initial withdrawal request is processed, the payouts are reliable and the money arrives as promised. Many players switch to Casinia specifically because their withdrawals were reliable compared to other less trustworthy casinos.
Fairness: Users generally describe the games as fair and stable, with slots paying out as expected according to their RTP (Return to Player) rates.
Does Casinia Casino have a downloadable app for mobile playing?
No, Casinia Casino does not appear to offer a dedicated, downloadable application (native app) for iOS or Android devices.
Mobile Access: Casinia relies on a highly optimized, fully responsive mobile-friendly website (sometimes referred to as a “web app”).
Experience: Users report that the platform runs great on mobile devices, with games loading fast and running without lag, allowing a full gaming experience directly through the mobile browser.