888 Casino

888 Casino

A Canadian Player’s Take

888 casino

888 Casino Ratings

Overall Rating: 4.5 / 5

Casino Games & Variety: 4.5/5
Bonuses & Promotions: 4.4/5
Banking Options: 4.0/5
Mobile Gaming: 5.0/5
Security: 4.6/5
Customer Support: 4.4/5

Key Info

Welcome Bonus: 100% up to $1,300 + 200 Free Spins

Wagering Rate: 30x

Payout Rate: 98.26%

Payout Speed: 1–7 days (E-wallets often within 24 hours)

Minimum Deposit: $10

Number of games: 2,000+

EN/FR: both available platform-wide and in support

Licensing: Gibraltar Betting & Gaming Authority

888 Casino, launched in 1997, has created a solid first impression with players here in Canada. With a catalogue holding over 2,000 games, this is a large operation with nearly three decades of experience. The site works smoothly on mobile with a dedicated app, and the promotions keep arriving after the welcome offer. This is a very good spot for playing.

Written by: Alex Ivanov
Fact Checked by: Martin Hansen

What’s Good and What Could Be Better?

Pros

  • Established brand since 1997
  • Large library of over 2,000 games
  • Low 30x wagering requirement
  • Dedicated mobile app for iOS and Android

Cons

  • No telephone customer support
  • Live Chat requires player to log in
  • Some players report slow resolution for complex withdrawal issues
  • Does not support cryptocurrency payments

Welcome Bonus & Promotions

New players can claim a generous welcome package: a 100% match up to $1,300 plus 200 Free Spins. The minimum deposit to receive this offer is $10.

The wagering requirement for the match bonus is 30x, which is a competitive rate. Slots contribute 100% to meeting this requirement. The site provides other offers after the initial welcome package, including weekly reload deals and ongoing special events.

Game Library - Size Matters!

The slot games selection at 888 is a main draw, containing over 1,500 titles. The casino works with top providers such as Pragmatic Play, Red Tiger Gaming, and IGT.

Variety and Features: The selection covers everything from low-volatility classic reels to high-variance video slots. Players can find popular titles using the Megaways mechanic, massive progressive jackpots, and many slots exclusive to the 888 brand. The collection is sorted into subcategories like new slots and jackpots, making it simple to find a game to play.

Banking & Payouts

888 makes it simple for Canadian players to move their cash around. You can deposit and withdraw using Canadian dollars with many popular options. It is worth knowing that 888 Casino currently does not accept cryptocurrency options.

Deposits

  • Minimum deposit is just $20
  • No extra fees attached
  • High rollers can deposit up to $50,000 in one go

Withdrawals

  • Minimum of C$10 applies to nearly all withdrawal options
  • E-wallet are processed quickly - witin 24 hours
  • Bank and card transactions are processed slowly - up to 7 days in total
  • Maximum withdrawal for standard users are around C$5,800

Security & Software

888 is a highly reputable operator, holding licenses from multiple governing bodies including the Gibraltar Betting & Gaming Authority (GBGA), the UK Gambling Commission (UKGC), and the Malta Gaming Authority (MGA). These multiple licenses show a strong commitment to player safety and fair play.

All personal and financial data is protected using SSL encryption technology. The software comes from reputable, audited developers, ensuring game results are fair and random.

Mobile Experience

Players can access the full experience via their smartphone or tablet. 888 provides a dedicated mobile app available for both Android and iOS devices. The mobile app mirrors the desktop site’s uncluttered layout and fast performance. If you prefer not to download an app, the mobile browser version is fully optimized for smooth, seamless gameplay on the go.

Customer Support Responsiveness

Support is provided around the clock. Offered in English and French and is quick and friendly for basic player questions. The team is known to be effective with basic questions, but users occasionally report slower responses when trying to solve withdrawal issues.

For help, you’ve got two channels:

  • Live Chat: Available 24/7 and usually the fastest way to connect with an agent.
  • Email: [email protected] for less urgent matters.

 

There is no option for phone support, but the 24/7 live chat usually gets the job done efficiently.

Final Verdict:

888 Casino is a true titan in the industry, backed by decades of service and multiple strong licenses. It presents a fantastic selection of over 2,000 games and a very strong welcome bonus with a low 30x wagering requirement. For Canadian players who prioritize trustworthiness, game variety, and mobile app access, this site is a top choice.

The main drawbacks are the slower speeds for card and bank withdrawals (which can take up to 7 days) and the fact that customer service quality can drop when dealing with complicated financial issues. Despite those small issues, 888 is a highly recommended and safe option for long-term play.

FAQ - What Users Often Ask About 888 Casino

I tried to use Live Chat, but it just kept giving me chatbot replies. How do I actually talk to a real person?

This is a common point of user frustration. You cannot reach a human agent instantly without logging in. You must first be signed into your account, then go to the Help Centre, and use the “Message Us” feature to begin the process. If the initial chatbot cannot answer your question, it will connect you to a support agent.

Although e-wallets are the quickest option—often paying out within 24 hours—888’s internal security checks can cause delays. Payout times are known to be inconsistent in user reports. Complex verification needs, such as a “Source of Funds” request, will hold up your cash-out until documents are verified, even if you used a fast method.
The mobile app is highly rated overall and provides a seamless slot playing experience. However, some users do report occasional glitches, freezing, or logouts, especially on older devices or during high-traffic times. Most players find that the app is highly reliable for extended slot sessions on up-to-date devices.

Yes, the exclusive slots are a main feature and are generally highly rated by players. They are built to a high standard, feature unique mechanics (like Megaways), and often include exclusive progressive jackpots you won’t find anywhere else. They offer a great alternative to the standard library titles.

Yes, wagers on the progressive jackpot slots generally contribute 100% to the wagering requirements, just like standard slots. However, a major rule change states that you cannot win the main jackpot prize if you play using Freeplay money or bonus funds from free spins. Only wagers placed with your real, deposited cash are eligible for the full progressive prize.